Welcome to the Network Services Department at Bryn Athyn College (formerly known as IT). We work hard to make technology work hard for you. Our friendly Helpdesk technicians will answer your questions and ensure that you are connected wherever you are. For support, feel free to call 267-502-2680, email firstname.lastname@example.org, chat via Microsoft Teams, or stop by the lower level of Pitcairn Hall. To check the current network status, Network Services announcements, or your active tickets, visit the Network Services Support Portal.
Office Hours: Monday – Friday 8:00 AM to 5:00 PM
Visit the lower level of Pitcairn Hall for walk-in support.
Nighttime Support Hours: Sunday – Thursday 7:00 PM to 10:00 PM
Extended coverage time is offered during college exam weeks.
Below are links to commonly used sites, as well as instructional documents to answer some common Network Services questions.
- Why Won’t My Window’s Computer Connect to CampusWiFi?
- How Do I Connect My Phone to WiFi and Email?
- How Do I Connect My Gaming System to WiFi?
For more information, documents, and announcements, visit the Network Services Department Teams support site (site requires login to valid brynathyn.edu Microsoft account)