BACNC IT Helpdesk

Welcome to the BACNC IT Helpdesk. We work hard to make technology work hard for you. Our friendly IT Helpdesk technicians will answer your questions and ensure that you are connected wherever you are. Please reach out at any time for support; we’re more than happy to help!

Contact Information and Office Hours

View our Helpdesk Contacts and Office Hours for current contact information and office hours.

Useful Links

Below are links to commonly used sites, as well as instructional documents to answer some common IT Helpdesk questions.

• Email
• Web Printing Portal
• Moodle
• Sonis (Managed by the Registrar)

Helpful Documents

• Helpdesk FAQs
• Laptop Requirements

FAQs

Wireless

• How Do I Connect My Phone or Computer to Wi-Fi?
• How Do I Connect My Console or Smart TV to Wi-Fi?
• How Do I Connect to Ethernet?

Email

• How Do I Log In to Microsoft 365 Applications?
• How Do I Install Microsoft 365 Applications?

Printing

• How Do I Print as a Student?
• How Do I Print as a Faculty or Staff Member?